My name is Ryan Liao. Before I start, I would like to say that I had a great time at EWANETWORK so much so that I diverted all my traffic to them after working with them for 1 week. The staff were very helpful and they helped me to scale up my earnings.
However, last week, on 29th Oct, when I login to my account, I received an email saying that my account has been suspended due to fraud. Since I did not commit anything related to fraud, I sent an email to Ryan Eagle, listing out my traffic source and inquire for more details regarding the ban.
Meanwhile, I contacted Harrison and he said that he will talk to Ryan personally. I appreciate for the help thank you Harrison. So Ryan replied me(email) on 2nd Oct saying that I have mixed proxies in my traffic and he ask for an explanation. I sent him an email saying that "if it's proxy traffic, than yes I need to use proxy to view my offers landing page to check that the link is working. However, I have never used proxies to buy the product that I'm promoting." I also list down the possibilities that I could thought of for the proxy traffic and I offered my help to prove that I am not doing any fraud. Since then, reply never came in and I feel that there's a lack of proactive in the investigation.
Few Points I would like to highlight:
1) I don't think I should be labelled as fraud since I don't have any intention to "cheat" and I am offering anything that I can do to help in the investigation.
2) I hope you guys understand from my point of view since I'm not doing any fraud. I can provide all the tracking analytics from prosper202 and traffic source to help in the investigation. But since my account is ban I can't login to my account and I won't know which lead or even which offer has fraudulent leads. There's a limit to how much I can do to trace for the particular lead that is fraudulent.
It's really frustrating to be waiting and not knowing when the next email is going to come. I understand that they are really busy with Ad Tech coming ahead but I really hope the staff can help me out. If anyone is able to help me, I would be thankful for that. Here's some tits for you guys